FAQs

The Art Department

  • What services does The Art Department offer?

    Our services include custom screen printing and embroidery for apparel and promotional items. We cater to local businesses, sports teams, family gatherings, events, and various other clients in need of personalized apparel solutions.
  • Do you work with businesses as well as individuals?

    Yes, we serve both businesses and individuals. Our clientele ranges from restaurants requiring branded uniforms to companies ordering polo shirts, and even families needing t-shirts for reunions. We are equipped to handle diverse customer needs.
  • What apparel brands do you work with?

    We offer and print on a wide selection of leading apparel brands. Our inventory includes well-known names such as Adidas, Carhartt, Columbia, and Under Armour, among others.
  • How long have you been in business?

    The Art Department has been providing high-quality custom apparel services to the South Bay area since 1982. This translates to over four decades of industry experience and expertise.
  • How do I get a quote for my project?

    To obtain a quote, please utilize the 'Get a Quote' option available in our website menu. Submit your project specifications through this feature, and our team will promptly respond with pricing information.
  • What's the minimum order size?

    Minimum order quantities vary based on several factors including the type of job (screen printing or embroidery), the number of colors involved, and the specific apparel chosen. For precise information regarding your particular order, we recommend contacting our team directly.
  • Can you handle complex orders (multiple colors, multiple styles, front & back print)?

    Our capabilities extend to managing orders of various complexities. We have successfully completed projects ranging from simple t-shirts to large-scale orders involving multiple colors, diverse styles, and front and back printing. The complexity of a project does not pose a limitation for our team.
  • What's the turnaround time?

    The turnaround time for orders is contingent on several variables including the size and complexity of the order, the availability of the chosen apparel, and our current production schedule. We encourage you to communicate your deadline to us, and we will inform you of the feasible timeline for your specific project.
  • Do you offer design help or art setup?

    Yes, we provide assistance with both design and art setup. If you have existing artwork, we will prepare it for printing or embroidery. For clients requiring design support, our team can collaborate with you to transform your vision into a production-ready design.
  • What if I'm not happy with the finished product?

    Customer satisfaction is a priority for us. In the event that the final product does not meet your expectations, we are committed to working with you to rectify the issue. This may involve making corrections or reproducing the order until it aligns with our stringent quality standards.